Warranty claim and Returns

Does my product come with a warranty?
We offer a 10-year guarantee on parts on all of our products from the date on your invoice. One must have this invoice handy, as we will need proof of purch...
Thu, 1 Jun, 2023 at 12:21 PM
If the LED's fail within the 10 year period can you replace them?
We can send the replacement LED strip should you need to replace them. 
Thu, 1 Jun, 2023 at 12:18 PM
Can I return the item if I do not like it?
Yes, but please do not install the mirror! Returned product must be complete, unused, and in 'as new' condition (if you have opened the box to...
Tue, 6 Jun, 2023 at 9:35 AM
What can I do if there is an issue with my product?
Please complete the online warranty claim & return request form. Items authorised for return should be returned in a good complete condition with ...
Tue, 6 Jun, 2023 at 9:36 AM
When will I get my refund?
Usually within 2-3 weeks of returning your order. After we receive and process your return, it may take 5-7 business days for your refund to display on your...
Tue, 14 Feb, 2017 at 12:32 PM